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Step 1 - Prevent our emails from going into your spam box

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We want to help make sure your emails are getting delivered to you because a lot of "goodies" and special membership / lesson promotions are only sent via email. If our email goes to your spam folder...you'll miss out on our deepest discounts.

In order to help ensure proper delivery of emails to your inbox, you can add senders of legitimate emails to your whitelist, also called the Approved or Safe Sender list.

Please follow the instructions below... 

Thank you for signing up to receive email from us! At any time you can unsubscribe from our email list by clicking the unsubscribe link at the bottom of ANY email we send.

Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.

Please Ensure You Are Receiving Emails From Us By Doing The Following:

Add the willie.myette@jazzedge.com email addresses to your email white list to ensure the best chance of receiving our content and updates

A whitelist is a list of email addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

Jazzedge applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the mean time, you might unexpectedly find you’re not getting your subscription’s content…

As it happens, there’s something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “white-list.”

White-list us now...before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP’s customer service folks for their instructions. (If you forward the answer to us, and we might add it here!) If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

 

Gmail

1. In your inbox, locate an email from willie.myette@jazzedge.com (ex. your welcome email from us).
 
2. Drag this email to the “primary” tab of your inbox.
 
gmail instructions
 
 
3. Look for the message which asks you to confirm this move in the future.
 
 
 
4. Now you'll see that our emails will go to your primary folder in the future!
 

 

Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”: yahoo-mail
 

 

Mac Mail

Select “Mail” and “Preferences” from the top menu.
 
 
mac1
 
In the “Preferences” window, click the “Rules” icon. Click the “Add Rule” button.
  
 
mac2
 
 
In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address in the text field beside “Contains.”
 
mac3
 
Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.
 

 

Outlook 2003 & Later

Right-click on the message in your inbox. Select “Junk E-mail” from the menu. Click “Add Sender to Safe Senders List.”
 
  
outlook
 
 
 
aollogo.jpg

                  AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter [willie.myette@jazzedge.com] and additional information if you wish.
4. Click Add Contact button in the popup to finish.    

                                                                                                                                                
comcast_logo.jpg Comcast
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter [willie.myette@jazzedge.com] you want to whitelist.
6. Click Add.
7. Click Update to finish.
earthlink-logo.gif Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save willie.myette@jazzedge.com as a contact.
5. Click save.
Gmail_logo.png Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [willie.myette@jazzedge.com] to contacts list to finish.
mobileme.jpg Mobile.me
1. Click [willie.myette@jazzedge.com] in the header of the message you’re viewing.
2. Click Add to finish.
netzero_logo_thumb.jpeg NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [willie.myette@jazzedge.com] and additional information if you wish.
5. Click Save to finish.
Yahoo-Logo.jpg Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [willie.myette@jazzedge.com].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.
 windows-live-logo.jpg Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [willie.myette@jazzedge.com] to finish. 
 outlook_office_logo.jpg Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish. 
 microsoft-office-outlook-2007_1.jpg Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish. 
 microsoft_outlook_2010.png Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [willie.myette@jazzedge.com] and additional information if you wish.
7. Click OK to finish. 
 Mac_Mail_Icon_for_Dock_by_vistaskinner991-300x300.png  Mac Mail
1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter [willie.myette@jazzedge.com] and additional information if you wish.
5. Click Edit to finish
 mozilla.jpg

 Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [willie.myette@jazzedge.com] and additional information if you wish.
5. Click OK to finish

Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [willie.myette@jazzedge.com] and additional information if you wish.
5. Click OK to finish

 applechrome.jpg

 

iOS Devices – iPad, iPhone, iPod Touch  

1. On any message, tap the sender (willie.myette@jazzedge.com) and add to either a new contact or an existing contact: 

iosdevice.jpg

 android_vector-300x225.jpg

 Android Devices – Samsung, Google Nexus, others

1. In the default email client, touch the picture of the sender.

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